Privacy Policy
Effective Date: June 16, 2026
Paul A. Cappiali, Jr., a Connecticut State Marshal (“we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices regarding your information.
Information We Collect
We may collect the following types of personal information:
- Name
- Mailing address
- Email address
- Telephone number
- Details about the matter for which you request service (such as the documents to be served, party names and addresses, and court or hearing dates)
- Payment and transaction information (processed through secure third-party payment providers)
- Information voluntarily submitted through communications with us by phone, text, email, or any forms we may provide
- SMS/mobile phone information when you opt in to receive text messages
We may also collect certain technical information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Website usage and analytics data
- Cookies and similar technologies
How We Use Personal Information
We use personal information to:
- Perform service of process and other lawful marshal services you request
- Communicate with you regarding your matter, scheduling, and status
- Provide customer service and respond to inquiries
- Send receipts, invoices, confirmations, and administrative notices
- Send SMS messages when you have provided consent
- Improve our website and services
- Comply with legal, regulatory, and professional obligations
- Prevent fraud and maintain the security of our systems
How We Share Personal Information
We do not sell personal information.
We may share personal information with:
- Courts, town clerks, and the party to be served, as necessary to perform the services you request and as the law and your instructions require
- Service providers that assist us with payment processing, website hosting, email communications, SMS delivery, data management, printing, mailing, and other operational services
- Professional advisors, including accountants, auditors, attorneys, and insurers
- Government agencies or law enforcement when required by law or to protect legal rights
All service providers are expected to maintain appropriate safeguards for personal information and may use the information only for authorized business purposes.
SMS Communications
By providing your mobile phone number and opting in, you consent to receive text messages from State Marshal Paul Cappiali regarding your matter, scheduling, status updates, billing, and related communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent for certain communications
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Paul A. Cappiali, Jr., Connecticut State Marshal
Email: paul@marshalservice.com
Phone: (203) 242-2440
Address: 28 Hartford Avenue, Greenwich, CT 06830